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Big Consulting Firm Expertise
& Methodologies without the Big Price Tag.

Change Management

Change is difficult. HDS can help your people embrace change instead of resisting it.

Customer Experience

Truly understand your customers and incorporate customer experience best practices into your organization.

Process Improvement

Improve your business processes to reach new levels of efficiency, productivity, alignment and profitability.

Training & eLearning

Increase your people’s effectiveness and your organization’s compliance with HDS’s suite of training and eLearning.

Big Consulting Firm Expertise
& Methodologies without the Big Price Tag.

Our Services

Change management
Customer Experience
Process Improvement
Training & eLearning

News

Training Effectiveness – A Quality by Design Approach

In the role of a consultant, you have the benefit of seeing what works well across your client base and their shared common pain points. Because of this perspective, I’m often invited onto a project to provide guidance on best practices and practical advice on how to avoid the common pain points.

Founder of HDS Consulting in Lehigh Valley PA

Holly DeIaco-Smith

Founder, HDS Consulting

Events

  • Tue
    12
    Jun
    2018
    Wed
    13
    Jun
    2018

    The Highly Effective CRA - Soft Skills for Taking Your Work to the Next Level

    The Hub Meeting Center - Commerce Square Philadelphia, PA

    Training for the CRA who wants to build upon their existing communication, problem solving, and conflict resolution skills, increasing their effectiveness at study sites.

    Register